Departmental Stores & Shops, Departmental Stores

AGHA'S SUPER MARKET

Uzma Court, Plot No. DC 3, Block 8, Clifton, Karachi. Karachi, Sindh, Pakistan

LandLine Number

+92 (021) 35833119

WhatsApp

0332 0235777

0330 0235777

https://www.facebook.com/AghasSupermarket/

https://www.instagram.com/aghas.supermarket/

Delivery Information

At this time, we are making deliveries to the greater Karachi city area only. Delivery service to other cities will be starting soon.

Delivery Time: Up to 24 hours

Delivery Charges:

• Karachi - Zone 1 : Free Delivery
• Karachi - Zone 2 : Rs. 100 per Order

There is no Minimum Order Value and the above charges are flat rates irrespective of Order Value or number of items in the Order.

Zones Information:

Zone 1 Areas:

• Bath Island
• Civil Lines
• Clifton
• DHA Phases: 1 thru 8
• Lalazar
• PIDC / I.I. Chundrigar

Zone 2 Areas:

• Bahadurabad
• KDA
• P.E.C.H.S
• SMCHS
• Bahria Town
• Civic Center
• Dalmia
• DHA Phase 9
• Federal B Area
• Garden East/West
• Gulistan-e-Johar
• Gulshan-e-Iqbal
• Korangi Industrial Area
• Metrovil
• Nazimabad
• North Nazimabad
• S.I.T.E

There are few questions which we get from our customers. If you have further question then message us below

FAQs

What is Agha's Supermarket?

How can I pay for my order?

Currently you can pay either via Cash on Delivery or Credit/Debit Card on Delivery. Our riders will bring a POS terminal with them at time of delivery. Please make sure to specify the method of payment at checkout.

Which cities are you making deliveries to?

Yes, currently we ship to Karachi addresses only. Deliveries to other cities will be starting very soon.

What are the delivery charges?

Please visit Delivery & Shipping page for more information.

How can I track or check status of my order?

Order status can be checked from 'My Orders' screen in your account. Status can also be checked through Order Tracking page.

How can I return a product?

Please visit Returns & Refunds page for more information.

Do I have to pay for shipping charges when returning a product?

No, you don't have to pay for shipping charges when returning a product

Can I return a product after 7 days?

You have to initiate a return process within 7 days of delivery. Unfortunately after 7 days, we won't be able to accept return request.

Do you verify orders?

Yes, before processing any order our customer service team will call you on your mentioned cell phone number to verify order.

What is the warranty policy?

Warranty policy varies from vendor to vendor and product to product. Agha’s does not offer warranty claims directly. Warranty claims are processed directly through the vendor at their respective service centers.

Not all products come with a warranty. If the products are available with a warranty then it will be clearly mentioned in the product specification or description.

Returns & Refunds

Items can be returned within 7 days of delivery. If your product is damaged, defective, or incorrect at the time of delivery, we would be happy to process a product return for you. Please note that a return request will not be processed if the product is simply “no longer needed”.

All items must be returned is in original form (unused, unworn, original packaging, seals, and tags attached), along with all the accessories, manuals, and warranty card that came with it. All items sent for return first go through quality check to ensure they are returned in the original condition. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.

What is the process of returning an item?

You can initiate a return request by calling our helpline at (021) 3588119. Our customer service team will assist you in initiating a return request.

How long does it take to get a refund?

Store Credit: Within 1-2 business days after quality check

Bank Deposit: Within 7-12 business days after quality check

Credit Card Reversal: Within 1-3 business days after quality check

What items cannot be returned?

We will try to our best to accept all items if being returned for the reasons listed above as long as they have not been used and are in their original packing.

Return requests cannot be proceed for any Sale items.

What will happen if my return request is not approved?

If you return request is not approved we will inform about the reason. Your product will be sent back to you without any shipping charges.

Tags: Departmental Stores, Clifton Superstore, AGHA'S SUPER MARKET in Clifton Karachi, ,